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Are you receiving complaints from your customers regarding the quality of your products or services you are selling? I can help you improve the quality of your products or services by using the Lean Six Sigma methodology.
Lean Six Sigma improves the efficiency and effectiveness of the organization by:
(1) Maximizing the organization's efforts toward delivering satisfactory products or services to the customers,
(2) Allowing the organization to allocate resources/revenues produced from newly improved process towards growing the business.
The application of Lean and Six Sigma started in the manufacturing sector. The success recorded in this sector is instigating several leaders of the non-manufacturing sector, such as financial institutions, healthcare, public sectors, food, and many others to introduce Lean Six Sigma methodology. They are recording success.
(1) BSc in Politics and Administration,
(2) Postgraduate Specialist Diploma in Quality Management Lean Systems (Black Belt)
(3) Postgraduate Specialist Diploma in Quality Management Six Sigma Systems (Black Belt)
(4) Master of Science in Strategic Quality Management Lean Six Sigma Systems (Master Black Belt)
(5) Master of Arts in Peace and Development Studies
(6) PhD in Business Management
(1) Former Branch Bank Manager at Banque Commerciale du Congo (BCDC) (18 years)
(2) Former Organization Analyst at Trust Merchant Bank (TMB) (1 year)
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